Frequently asked questions

Before contacting our support, please check if your issue is listed below. If not, or if in doubt: feel free to contact us anyway! We'd be happy to answer your questions.


Questions related to the accessibility of our wallet.

Help! The wallet won't load on my device!

This is most likely due to the fact that your device and or browser does not support big integers. As such, we urge you to check if your browser supports big integers here, can i use bigint and otherwise recommend you switch to another browser (or device).

Do we have .... here.

answer 2


Contact us!